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Returns

I want you to be delighted with your purchase in every way, but sometimes you may change your mind.

Here's what to do if you have an item to return.

 

Returns

If you do want to return an item, I will be happy to offer you a full no quibble refund provided the item is returned within 28 days of you receiving it, it is unused and in the same condition and packaging as you received it, and is in a resalable condition.

The returns policy lasts for 28 days. If 28 days have gone by since your purchase, I will be unable to offer you a refund. I advise that you check your products on arrival.
Please note Sanitary products and all oral health products are non-returnable.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

You should consider using a trackable shipping service or purchasing shipping insurance. There is no guarantee that I will receive your returned item, and I am unable to take responsibility for lost items.

Faulty Items

None of the above conditions affect your statutory rights when goods are faulty, or not as described. If you have received a faulty item, please notify me by email at hello@kickplastic.co.uk so that I can advise and help you.